Privacy Policy

This Privacy Policy explains how Silt collects, uses, and protects your personal information when you use our services.

Last updated: December 2025

1. Information We Collect

Personal Information

We collect personal information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment information for billing purposes
  • Communications with our support team

Usage Information

We automatically collect certain information when you use our platform:

  • Log data (IP address, browser type, pages visited)
  • Device information and screen resolution
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and manage billing
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Spatial Data Collection

As a spatial data collection service, we collect and process various types of environmental data:

  • LiDAR point cloud data
  • Video and image data
  • GPS coordinates and location metadata
  • Environmental sensor readings

This data is collected under contract for our clients and is handled according to strict privacy and data protection standards. We do not collect personally identifiable information about individuals without explicit consent and legal authorization.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With service providers who assist our operations (under confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security audits and updates
  • Secure data storage and backup systems

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

  • Essential cookies: Required for platform functionality
  • Analytics cookies: Help us understand how you use our services
  • Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and purpose of collection.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: matt@silt.earth

Data Protection Officer: matt@silt.earth